The Team behind Live Chat

If you look on the bottom right of the MyUniveralShop website, you'll see a Live Chat icon that allows you to speak to our Contact Team at BotswanaPost. It's a live conversation during business hours, and the team are available to assist future and current customers with any queries they may have. Enquiries range from: 

  • help in setting up a MyUniversalShop account, to
  • how to shop online and use your unique MyUniversalShop delivery address, and
  • how it all fits together, getting your online shopping order delivered directly to you in Botswana.

 

 

We recently caught up with the team to find out a little bit about them. What they love about what they do, their favourite online shops, and why they use MyUniversalShop and BotswanaPost to get their online orders delivered directly to them?

 

JAMESON


What do you like most about helping customers?
I appreciate the satisfaction of knowing I have positively impacted a customers experience. Knowing I made a difference is extremely gratifying and is the reason I love customer service.
 
What's your favourite online store?
I like sneakers and MyUniversalShop has a variety of stores like Nike ZA and New Balance which both have a variety of sneakers to chose from.
 
Why do you use MyUniversalShop and BotswanaPost?
Being able to shop from stores that do not deliver to Botswana and having the items delivered at my doorstep is what I enjoy the most.

CHABO

 
What do you like most about helping customers?
I love positive interactions with customers and being able to help frustrated customers understand MyUnIversalShop features, how it works and have it function successfully.
 
What's your favourite online store?
I'm into fashion and beauty so any store with the latest beauty products and  trendy fashion products is the go to shop for me.
 
Why do you use MyUniversalShop and BotswanaPost?
MyUniversalShop provides a variety of shops to choose from so treating myself to a new pair of shoes or that Fenty foundation is just a click away. 

 
WAME

What do you like most about helping customers?
I enjoy interacting with others and helping them solve a problem that they may have.

 

What's your favourite online store?
All clothing stores are my favourite online store.
 
 

Why do you use MyUniversalShop and BotswanaPost?
Being able to shop from anywhere around the world is a fantastic thing for a shopaholic like me.
 

FORTUNE

What do you like most about helping customers?
I like to ease customers experience on what ever they are having problem with.

 

What's your favourite online store? 
I am an active person who enjoys sports so I like all sports shops.

 

Why do you use MyUniversalShop and BotswanaPost?
I am an avid online shopper and I have seen significant cost savings since I have used MyUniversalShop.
 

If you haven't got a MyUniversalShop account, CLICK HERE AND SIGN UP TODAY. There's a free account, as well as options for superior delivery prices if you're a regular online shopper.

 
Any price quoted are at the time of publication, but may change thereafter and are store dependent.
Shipping costs quoted will be confirmed prior to your package being shipped.

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